Privacy Policy

Information We Collect

Information you give us: when you contact us through a form, request an estimate, or call us, we may collect your name, phone number, email address, service address, and any details you provide about your inquiry or property.

Call Tracking

We use a call-tracking and lead-management service (GoHighLevel) that can display a dedicated tracking phone number on the Site and route calls to our team. This helps us understand which marketing efforts lead to calls. By calling us, you consent to this call routing.

How We Use Your Information

• Respond to your inquiries and provide restoration services
• Schedule appointments and send service updates
• Operate, maintain, and improve our Site
• Communicate with you, including by phone, email, and text message (see "Text Messaging" below)
• Comply with legal obligations and protect our rights

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business — such as our call-tracking provider and Elfsight, which displays customer reviews on our Site — and only as needed for them to perform their services. We may also disclose information if required by law or to protect our legal rights. No mobile information or text messaging opt-in data is shared with third parties or affiliates for marketing or promotional purposes.

Text Messaging (SMS)

If you provide your phone number and consent, we may send you conversational and informational text messages related to your inquiry, appointment scheduling, and service updates. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance. We do not share your mobile opt-in information with third parties or affiliates for marketing purposes.

Cookies and Your Choices

You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

Data Retention and Security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is completely secure.

Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact Us

Triangle Restoration LLC — Phone: (919) 605-8022 — Email: info@trianglerestorationllc.com