Privacy Policy

Effective date: June 2, 2026

Triangle Restoration LLC ("Triangle Restoration," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at https://www.trianglerestorationllc.com (the "Site"), how we use it, and the choices you have.

Information we collect

Information you give us. When you contact us through a form, request a quote, or call us, we may collect your name, phone number, email address, service address, and any details you provide about your inquiry or property.

Information collected automatically. When you use our Site, we automatically collect certain technical information such as your IP address, browser type, device information, pages viewed, and how you arrived at our Site. We collect this through cookies and similar technologies using Google Analytics and Google Tag Manager.

Advertising data. We use Google Ads and related Google advertising technologies to measure the performance of our marketing and to show relevant ads. These tools may use cookies to understand how visitors interact with our Site and our ads.

Call tracking. We use CallRail to track and analyze calls made to phone numbers on our Site. When you call us, CallRail may collect your phone number, the date and time of the call, the source that led you to call, and may record the call for quality, training, and marketing-measurement purposes. By calling us, you consent to this collection and recording.

How we use your information

We use the information we collect to:

  • Respond to your inquiries and provide restoration services;
  • Schedule appointments and send service updates;
  • Operate, maintain, and improve our Site;
  • Measure and improve our marketing and advertising;
  • Communicate with you, including by phone, email, and text message (see "Text messaging" below);
  • Comply with legal obligations and protect our rights.

How we share information

We do not sell your personal information. We share information only with service providers who help us operate our business and marketing — such as Google (Analytics, Tag Manager, Ads) and CallRail — and only as needed for them to perform their services. We may also disclose information if required by law or to protect our legal rights.

No mobile information or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging consent is not shared with any third parties.

Text messaging (SMS)

If you provide your phone number and consent, we may send you conversational and informational text messages related to your inquiry, appointment scheduling, and service updates. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance. We do not share your mobile opt-in information with third parties or affiliates for marketing purposes. For full details, see our Terms of Service.

Cookies and your choices

You can control cookies through your browser settings. You can also opt out of Google Analytics using Google's browser add-on, and manage ad personalization in your Google account settings. Disabling cookies may affect how the Site functions.

Data retention and security

We keep personal information only as long as needed for the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission over the internet is completely secure.

Children's privacy

Our Site is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact us

Triangle Restoration LLC

Phone: (919) 526-6034

Website: https://www.trianglerestorationllc.com